artisan bread

Profile picture for user Cheryl Woodward club-5852b082d75c9
By Cheryl Woodward
Thursday, 15. December 2016 - 15:12
I love the artisan multi grain bread and have been using it for awhile. However the last two loaves I have purchased have developed mold either before or shortly after opening (within 2 days). I have never had this happen before. Can you advise me as to the reason.
Profile picture for user Sandra Hobbins club-58540d2e113c2
By Sandra Hobbins
11 months ago
I've been having the same problem. We've been using Schär for about a year for all our bread needs, and lately the loaves have been molding within a day or two of being opened.
Profile picture for user David
By David
11 months ago
I Freeze my bread until I use it. Have never had any mold problems by doing this.. Just pop it in the toaster for different levels of browning or simply to thaw it.
Profile picture for user Katrina Kiefer club-58554e205d2b0
By Katrina Kiefer
11 months ago
I've had the same thing here too, my husband noticed that there's moisture inside the heat sealed pack, the last loaf I bought I cut the top off of the heat sealed bag and let it sit out for awhile then put it back in the outer plastic bag and put it in the fridge.
Profile picture for user Ann Goldstein club-5855985851d51
By Ann Goldstein
11 months ago
Open the inner bag, take out the slices you will eat. Press edges of inner bag together then twist the top of outer bag and seal with plastic closure. Place in refrigerator. Repeat each time you want slices
and it can last at least 4 days (sometimes longer).
Profile picture for user Ann Goldstein club-5855985851d51
By Ann Goldstein
11 months ago
Profile picture for user COUCKE
By COUCKE
11 months ago
hmmm I've had the same issue off and on. I just take it back to point of purchase with my receipt and they replace it or will refund my money! It's a shame since it's so expensive but the taste and texture is more than worth it. It doesn't taste dry like other gluten free brands. I just wrap mine up and stash it in a dark dry place in the cupboard.
Profile picture for user Patty Zaron club-5856f2352bd61
By Patty Zaron
11 months ago
I think this happens because Gluten Free Bread does not move as fast as regular "wheat" bread products do! I also freeze mine as soon as I get it to preserve the life of it, since I am the only one in the family eating GF. I take it out a sliced or two at a time and wrap it in damp (not wet!) paper towel and steam it in the microwave for about 15-20 sec. (depending on wattage power of your microwave). This makes the bread nice and moist. You can eat it that way or toast.
Profile picture for user Kisha Consumer Service
By Kisha Consumer Service
11 months ago
We are sorry to hear that the Schar product you purchased contained mold.

We pride ourselves on the high quality of our products and service so we appreciate you bringing this to our attention so we can get this resolved.

Since we do not use any preservatives in our products, once the package is open, we recommend you store in an air-tight container or bag and refrigerate to maintain the quality of the bread or rolls for 2-3 days.

If you feel that you will not eat the product within that time frame, we encourage you to freeze the product. Freezing will not affect the quality and will prolong the shelf life for up to 3 months.

If mold formed premature of the expiration date and the package was still sealed, the package may have been compromised in shipping from our warehouse to the distributor or from the distributor to the grocery store.

We will alert our Quality Assurance Department of this issue so the necessary measures can be taken as we further look into what might have caused a quality deviation in this instance.

Profile picture for user Danielle Myers club-5867dc4081f43
By Danielle Myers
10 months 3 weeks ago
I close the inner bag tightly close the putter bag tightly and put it in a zip lock bag in the refrigerator and my loafs last for at least a week and have never had mold!
Profile picture for user Kati Baer club-587227acb862f
By Kati Baer
10 months 1 week ago
It sais to keep it in the refrigerator after opening. I do and have no problem.
Profile picture for user April Trenge club-587052de9ce77
By April Trenge
10 months 1 week ago
I keep mine in the refrigerator and have not had a problem. It lasts at least two weeks this way
Profile picture for user Poppy
By Poppy
10 months ago
Just a little tip for defrosting bread, and this is for any bread. If it's the whole bag un/opened I place one sheet of kitchen towels folded in half on a wooden board and leave the bread to defrost without any wet edges developing on any bread.
Profile picture for user Charlene Cope club-588150751ba92
By Charlene Cope
10 months ago
As soon as you open it has to go in the fridge. Mine has lasted as long as 2 weeks.
Profile picture for user LauraF
By LauraF
10 months ago
I have also had this problem with 3 of the past 4 loaves I bought. The date on the clip was 2/28/2017. Perhaps just this batch was bad. I know how to keep gluten-free bread fresh as I usually make my own, however, these were molding when I opened them.
Profile picture for user Kisha Consumer Service
By Kisha Consumer Service
9 months 3 weeks ago
Hello Laura,

We are sorry to hear that the Schar product you purchased contained mold.

We pride ourselves on the high quality of our products and service so we appreciate you bringing this to our attention so we can get this resolved.

We will alert our Quality Assurance Department of this issue so the necessary measures can be taken as we further look into what might have caused a quality deviation in this instance.

However, can you please email me at info@schar.com? It will help our QA team greatly if you can provide me with any pictures you may have taken, the complete name of the product, the Best By Date and Batch Code on the Package.

You can find this date and code printed on the inner pouch of our breads or the package of our rolls along the outer edge seam.

Again we apologize for any frustration this may have caused you and we hope that you will once again have confidence when you purchase our Schar products.

If you have any further questions or comments, please do not hesitate to contact us. We appreciate your support of our Schar products.





Profile picture for user Kelly Mullins club-58f783e60f374
By Kelly Mullins
7 months ago
I freeze mine as I don't eat bread very often. It's always good when I'm ready to use it. I also toast mine often.
Profile picture for user Cydermaiden@aol.com
By Cydermaiden@aol.com
6 months 3 weeks ago
I have had one mouldy loaf since I started buying it. It went straight back to the shop and I got a refund. I now double-check the loaf before I buy it.