Does a product containing the Freshness Sticker have a negative impact on my health?
No. The Freshness Sticker is approved for food contact in the European Union and in the U.S..
What should I do if a Freshness Sticker appears damaged?
If you are not sure if the Freshness Sticker has been damaged, do not hesitate to contact the Schär care line. Please send an email, including a picture if possible, to contact_en@schaer.com and a member of our team will get in contact with you. Please do not consume the product as you might be asked to be return it to Schär headquarters in order to get a reimbursement.
What happens if the Freshness Sticker is accidently destroyed and the powdered iron is eaten?
The Fresh Patch is not a food and should not be consumed. Should a part of the Freshness Sticker be accidentally eaten, contact contact_en@schaer.com to get prompt help.
What happens if the Freshness Sticker falls into the possession of children?
Please keep out of reach from children. A sharp or pointed object may destroy the Freshness Sticker. Your child is not at risk if they come into contact with the powdered iron or the Freshness Sticker itself. However, the sticker as all other plastic parts of the package is not a food and should not be consumed. If you suspect your children has eaten a part of the package or the Freshness sticker itself, seek for advice from a doctor and contact us.
What happens if the Oxygen Absorber falls into the possession of pets?
Please keep out of reach from pets. A sharp or pointed object may destroy the Freshness Sticker. If you suspect your pet has eaten or chewed a Freshness Sticker or the package itself, please consult a vet if you fear your pet has consumed the Freshness Sticker and contact us.
What if the Freshness Sticker is loose in the packaging?
This does not have any negative impact on the product nor on the function of the Freshness Sticker itself. In this rare case dispose of the Freshness Sticker to avoid that it coming into contact with children or animals. If you are unsure about the integrity of the Freshness Sticker, please contact us to get advice.