Hi! We are very sorry that your experience with our Pain Campagnard aux grains was not more positive. We understand your dissatisfaction :(
A microscopic hole in the packaging permitted air to enter and caused the mould. We deliberately manufacture our breads without the use of preservatives.
To conduct more precise analyses, we require the following:
- the exact use-by date and the letters/numbers next to the date
- photos of the product in the state you have described
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