Thank you very much for your email.
I am very sorry that your experience with our bread was not more positive in this instance. I understand your disappointment.
Could you tell me specifically how the product deviated from our usual product quality in this instance? To do so, please send me
- the exact name of our Meisterbäckers bread
- a picture of the use-by date and
- photos of the product in the state you have described (unfortunatelly they were not attached to this email)